Phone: 0412 223 789

Phone: 0412 223 789

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Terms and Conditions

  • Coast Transitional Support promotes individual rights to freedom of expression, self-determination and decision-making and actively prevents abuse, harm, neglect and violence. 
  •  Practices and services are strictly in line with the NDIS Practice Standards and NDIS Code of Conduct. 
  • We work with individuals and families, friends and carers to promote opportunities for meaningful participation and active inclusion in the community. 
  • All supports are person-centred and delivered with integrity, honesty and transparency.
  • Services and supports are assessed, planned, delivered and reviewed to build on individual strengths and enable individuals to reach their goals.
  • Regular feedback is sought and used to inform individual and organisation-wide service reviews and improvement.
  • All participants have the right to use advocates and advocacy services. We will work with your chosen advocate and involve them in all areas of service planning and decision making.
  • Our service manages access, commencement and leaving the service in a transparent,      fair and equal and responsive way.
  • It is our responsibility to ensure the continuity of business during and following a      major disruption as far as practical.
  • Effective and accountable service management and leadership to maximise outcomes for individuals are provided.
  • The well-being and safety of children, young people is paramount. Coast      Transitional complies with mandatory reporting requirements for children and young people suspected to be at risk of significant harm. 
  • The United Nations Convention on the Rights of the Child is endorsed and upheld in all service delivery.
  • All fees and payment conditions are in line with the NDIS Pricing Arrangements.
  • Coast Transitional Support will identify, disclose and manage any actual, potential or perceived conflict of interest.

Reference Policies

Code of Conduct (pdf)Download
Decision Making and Consent (pdf)Download
Making a Complaint (pdf)Download
Disability Standards (pdf)Download
Participant Rights (pdf)Download
UNICEF Convention Child Rights (pdf)Download

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