Multicultural Care Navigation

    Central CoastMulticultural CareNavigation

    Bridging cultural gaps in healthcare to ensure every community member receives the quality care they deserve.

    Our Mission

    The Multicultural Care Navigation Programme was created to connect our migrant population with general practitioners while increasing health literacy and empowering participants to understand the Australian healthcare system.

    Central Coast Focus

    This program is specifically designed for Central Coast residents, ensuring locally relevant and accessible healthcare connections.

    Culturally Responsive Care

    We understand the unique challenges faced by multicultural communities and provide support that honors your cultural background.

    How We Support You

    GP Connection

    Link you with a trusted general practice doctor in your local area who understands your cultural background.

    Health System Education

    Comprehensive education about the Australian healthcare system and how to navigate it effectively.

    Translation Services

    Work in collaboration with professional translation services to ensure clear communication.

    Cultural Competency

    Support that respects and incorporates your cultural values, beliefs, and practices.

    Healthcare Navigator Videos

    Watch our comprehensive healthcare navigation guides in your preferred language to better understand and navigate the Australian healthcare system.

    English

    Portuguese

    Russian

    Japanese

    Thai

    Spanish

    Indonesian

    Mandarin

    Vietnamese

    Korean

    Tibetan

    Arabic

    Program Benefits

    Experience the difference that culturally competent healthcare navigation can make.

    Culturally sensitive healthcare navigation

    Reduced barriers to accessing medical care

    Improved health literacy and understanding

    Connection to appropriate health services

    Support with medical appointments and follow-ups

    Advocacy for your healthcare needs and rights

    This service is proudly supported by:

    PHN Hunter New England and Central Coast - Primary Health Network

    Healthcare Resources & Flyers

    Download helpful healthcare information and resources in multiple languages to support your healthcare journey.

    Arabic

    Healthcare Navigation Guide (PDF)

    Click to download

    Chinese (Mandarin)

    Healthcare Navigation Guide (PDF)

    Click to download

    English

    Healthcare Navigation Guide (PDF)

    Click to download

    Filipino (Tagalog)

    Healthcare Navigation Guide (PDF)

    Click to download

    Indonesian

    Healthcare Navigation Guide (PDF)

    Click to download

    Italian

    Healthcare Navigation Guide (PDF)

    Click to download

    Japanese

    Healthcare Navigation Guide (PDF)

    Click to download

    Korean

    Healthcare Navigation Guide (PDF)

    Click to download

    Portuguese

    Healthcare Navigation Guide (PDF)

    Click to download

    Russian

    Healthcare Navigation Guide (PDF)

    Click to download

    Spanish

    Healthcare Navigation Guide (PDF)

    Click to download

    Thai

    Healthcare Navigation Guide (PDF)

    Click to download

    Tibetan

    Healthcare Navigation Guide (PDF)

    Click to download

    Urdu

    Healthcare Navigation Guide (PDF)

    Click to download

    Vietnamese

    Healthcare Navigation Guide (PDF)

    Click to download

    Meet Our Team

    With over 10 years of experience in human services, our dedicated team is committed to walking alongside you throughout your healthcare journey.

    Director

    Available:

    Monday - Friday, 9:00 - 5:00

    Molly-Ellen Jones

    Support Coordinator / Recovery Coach

    Available:

    Contact for availability

    Ready to Get Support?

    Contact us today to discuss how we can help you achieve your goals.