Overview
Coast Transitional Support respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights.
Information We Collect
- Contact details such as name, email address, phone number, and address
- Information relevant to providing NDIS services (with your consent)
- Communication records, feedback, and complaint submissions
- Website usage analytics (aggregated and de-identified where possible)
How We Use Your Information
- To provide, manage, and improve our services
- To communicate with you regarding services, updates, and support
- To comply with legal and regulatory obligations
- To maintain safety, security, and quality assurance
Sharing Your Information
We only share personal information when necessary to deliver services, when you provide consent, or when required by law. We do not sell your personal information.
Data Security
We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction.
Your Rights
- Access the personal information we hold about you
- Request corrections to inaccurate or incomplete information
- Withdraw consent where processing is based on consent
- Lodge a complaint with us or with the Office of the Australian Information Commissioner (OAIC)
Retention
We retain personal information only for as long as necessary for the purposes described in this policy and as required by law.
Contact Us
For privacy queries or to exercise your rights, contact us at admin@coasttransitionalsupport.com.auor call 0412 223 789.
Last updated: 10/28/2025